Solutions Channel Partner
Motorola Solutions is the leading provider of mission critical two-way radio communications to commercial businesses and public safety agencies worldwide.
Click here to find out more about our Motorola Solutions products.
Service Elite Specialist
We are an authorized Motorola Service Center (Now Service Elite Specialist). We have our own factory trained staff of experienced service professionals who are totally committed to keeping your system performing at peak efficiency. We utilize the latest test equipment and maintains an extensive inventory of factory original parts.
The Service Elite Specialist is the highest level of service relationship. It represents the greatest level of Motorola/Servicer agreement and interdependence. Motorola Servicers who attain this level have demonstrated onsistent capabilities in performance, personnel and commitment to Motorola products and services.
Kenwood Two-Way Radios
First Wireless, Inc. offers KENWOOD professional two-way radios and communication solutions designed to provide clear, dependable communications for organizations of all sizes. KENWOOD’s portfolio of portable and mobile radios delivers the durability, performance, and flexibility needed to keep teams connected in demanding work environments.
Backed by First Wireless’ experienced communications team, customers can find the right KENWOOD radio solution for their specific operational needs. From selecting equipment and designing a system to installation, service, and ongoing support, First Wireless can help businesses and organizations build a reliable communications solution that keeps their people connected when it matters most.
Learn more about Kenwood and First Wireless, Inc.EVOLV Advanced Weapons Detection
First Wireless, Inc. offers Evolv advanced weapons detection solutions to help organizations strengthen security while maintaining a more efficient and welcoming entry experience. Evolv combines advanced sensors with artificial intelligence to identify potential concealed weapons while allowing people to move through screening at a natural walking pace with many common everyday items.
With solutions such as Evolv Express® for people screening and Evolv eXpedite™ for AI-powered X-ray bag screening, First Wireless can help customers incorporate advanced weapons detection into a layered security strategy. Evolv solutions can also provide analytics and integrations with other security technologies, helping schools, healthcare facilities, workplaces, entertainment venues, government facilities, and other organizations create a more connected approach to physical security.
Learn more about EVOLV and First Wireless, Inc.Comba In-Building Wireless Solutions
First Wireless, Inc. offers Comba Telecom solutions designed to strengthen wireless and public safety communications where reliable in-building coverage is essential. Comba provides a broad portfolio of Distributed Antenna Systems (DAS), Bi-Directional Amplifiers (BDAs), repeaters, and supporting infrastructure for improving coverage and connectivity throughout commercial buildings, campuses, large venues, and other challenging environments.
For public safety applications, Comba’s CriticalPoint™ solutions are designed to support Emergency Responder Radio Communications Systems (ERRCS), helping provide dependable in-building radio coverage for first responders. Combined with First Wireless’ experience in professional communications systems, Comba technology gives customers scalable solutions for addressing coverage gaps and helping keep critical communications available throughout their facilities.
Learn more about Comba and First Wireless, Inc.Certified Service Center
The Certified Service Center (CSC) program is designed as a tool to help consumers find quality service centers, to help electronics and appliance manufacturers select service centers for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service.
Showing our customers that we mean business!
Becoming a Certified Service Center demonstrates to our customers, and the whole industry, that customer service and satisfaction are paramount to our service center. It let your customers know that they are guaranteed high quality. Our service deserves to be recognized, so take your business one step beyond the rest.
Certified Service Center (CSC) status places our business in the elite network of service centers that consumers turn to for quality assurance. Our business will be listed in the CSC directory - to be distributed to industry and consumers, as well as being listed on Consortium Members web sites.
What's Involved?
To attain Certified Service Center status, a service center must comply with specified requirements determined by representatives of all facets of the service industry.
Certification Requirements:
- Facility Service Capability
- Code of Conduct
- Appropriate Test Equipment and Tools
- Customer Service and Warranty Policy
- Management Skills
- Technician Certifications
- Licensing and Insurance
- Professional Appearance
ETA Certified
In cooperation with Motorola, ETA offers both basic and advanced certifications for Motorola Technicians and Service Stations. Motorola would like for the technicians to take the basic electronics Associate CET exam. Many techs are also choosing to take the full journeyman level CET by taking either the WCM or USMSS certification and others have gone on to attain Senior or even Master level CET certification.
